How we collect, use, and protect your personal information
Last Updated: June 14, 2025
At VisionHowl, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
We may collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
Name, username, profile picture
Email address, phone number, mailing address
Payment method details (processed securely by our payment processors)
Company name, job title, professional affiliations
When you visit our website or use our platform, we automatically collect certain information about your device and usage patterns. This may include:
We collect this information using cookies, log files, web beacons, and similar technologies. For more information about our use of these technologies, please see our Cookies section.
When you upload datasets to our platform, we collect metadata about those datasets, including:
We do not access or analyze the actual content of your datasets unless explicitly required for the services you request (such as format conversion or quality assessment).
We use the information we collect for various purposes, including:
Creating and managing your account, authenticating your identity, and providing you with account-related features.
Providing the services you request, processing transactions, and facilitating dataset uploads, downloads, and management.
Analyzing usage patterns to improve our website, services, and user experience.
Sending you service-related notifications, updates, and responding to your inquiries.
With your consent, sending you marketing communications about our products, services, and promotions.
Protecting our platform, users, and services from unauthorized access, fraud, and abuse.
Complying with applicable laws, regulations, and legal processes.
For users in the European Union or European Economic Area, we process your personal data based on the following legal grounds:
We may share your information in the following circumstances:
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect the security of your personal information, including:
We use industry-standard encryption to protect your data in transit and at rest.
We restrict access to your information to authorized personnel only.
Our systems are hosted in secure, monitored environments with advanced threat protection.
We conduct regular security assessments and audits of our systems and practices.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information:
You can request copies of your personal data.
You can request correction of inaccurate or incomplete information.
You can request deletion of your personal data in certain circumstances.
You can request limitation of processing of your data.
You can request transfer of your data to you or a third party.
You can object to processing of your personal data.
To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within the timeframe required by applicable law.
Please note that these rights may be limited in some circumstances by local law requirements.
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences.
Our website and services may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
We may transfer, store, and process your information in countries other than your own. Our servers are located in United Kingdom. If you are accessing our services from outside these locations, please be aware that your information may be transferred to, stored, and processed by us and our affiliates in these countries.
For transfers from the European Economic Area (EEA) to countries not deemed by the European Commission to provide an adequate level of personal data protection, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
VisionHowl Privacy Office
Huddersfield, United Kingdom